Shipping & Returns
Shipping summary
- All US orders over $100 qualify for Free Standard Shipping.
- All orders containing in-stock yardage will ship within 1-2 business days.
- Orders without yardage will ship within 1 business day.
- All US orders should arrive within 7 business days. Most orders arrive within 3.
You can expect an email/text with your tracking information, so you will know when it is delivered.
We ship all orders from Humble, Texas in the United States.
If you have questions at any point about your order status, shipping, or other issues, please contact us. We're here to help!
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More details
Is your order over $100? Consider adding insurance to any shipments over $100 that will go non-first class with USPS. This is because USPS covers the first $100, but if the package gets lost or stolen, the remaining value of the order would be your loss as they will not cover that. $5 is probably well worth it to cover the difference!
Note about pre-orders
If you order products that are pre-orders, we will ship your full order. If you want an in-stock part of your order sooner, please place a separate order for it.
United States (Domestic) Shipping
| Method | Price | Transit Time |
|---|---|---|
| Economy (First-Class)* | Starts at $5.00, determined at checkout | 3 - 5 business days |
| Standard (Priority Mail) | Starts at $8.00, determined at checkout | 2 - 3 business days |
Our shipping rates are determined during the checkout based on the size of your order and shipping destination.
Orders above $350 will have insurance & signature confirmation added to the order to make sure your fabric arrives safely.
*Economy method is available only on lightweight, low-value orders.
International Shipping
Canada
| Method | Price | Transit time |
|---|---|---|
| Economy (First-Class)* | Starts at $14.40, determined at checkout | 7 - 21 business days |
| Standard (Priority Mail) | Starts at $28.90, determined at checkout | 6 - 10 business days |
Rest of the World
| Method | Price | Transit time |
|---|---|---|
| Economy (First-Class)* | Starts at $14.90, determined at checkout | 7 - 21 business days |
| Standard (Priority Mail) | Starts at $38.90, determined at checkout | 6 - 10 business days |
Our shipping rates are determined during the checkout based on the size of your order and shipping destination.
*Economy method is available only on lightweight orders.
Please note:
- My Favorite Quilt Store is not responsible for any additional charges, taxes or time incurred by customs. Additional information regarding customs can be found by contacting your local postal service.
- Transit times are estimated and cannot be guaranteed by My Favorite Quilt Store.
- Unexpected delays due to weather, carrier issues, and Customs can happen and are out of our control. We appreciate your understanding!
- We do not guarantee tracking outside of the United States when using our Economy or Standard shipping methods.
- Additional information regarding customs can be found by contacting your local postal service.
Additional information
Please note, all delivery times are based on carrier estimates of delivery and cannot be guaranteed by My Favorite Quilt Store.
Damaged Goods
This rarely happens but unforeseen events such as natural disasters and accidents do happen in the mail. If you received your fabric and something has been damaged, we will replace it for free. Simply contact us and we will send you a shipping label to send it back. We send the replacement back to you at no additional cost. Unfortunately, sometimes items do go out of stock in which case we are happy to exchange it to a similar item or refund you for the purchase.
Returns
We offer a 30-day return policy on most orders. Refunds will be given via store credit on a gift card, once the items have been received. All returned items must be in original packaging, unused, 100% smoke-free, and 100% pet hair-free. Items not meeting one or more of these criteria will not be refunded.
Items that are non-refundable include all Arrow Products, Legit Kits, USB Machine Embroidery Products, and Mystery Bundles.
You can learn more at our refund policy.